Shipping and Delivery
We deliver within South Africa only.
Our online shop is set up for secure banking to accept credit cards and debit cards that are enabled for online shopping.
Although we try our best to get your order delivered to you as quick as possible, orders can take from 3-5 working days for delivery depending on the destination. Orders placed after 12h00 on Fridays, on weekends and public holidays will be attended to on the first business day thereafter.
You will receive your tracking number via email once the order has been dispatched, only if requested by yourself, by emailing firstname.lastname@example.org. The courier companies deliver between 09h00 and 17h00 Monday to Friday. Kindly check that we have the correct address and ensure you are either at home during delivery hours or that you use your work address. If you have a doorbell that is out of order, please contact us so that we can provide you with the details of the courier company that you can make arrangements with them directly, regarding your delivery.
We strive to ensure the stock levels are 100% accurate, however this may not always be possible. Should it happen that any product is out of stock,we will either offer you an equivalent product, notify you how long it will take for new stock to arrive, or provide you with a full refund.
Products that are ordered on BACK ORDER can take up to 14 days for delivery. Part orders are not shipped, so if you order products and one is on a back order, then your ENTIRE order will be delayed until that product is in stock. We try out very best to keep the delay time for back orders to a minimum.
We reserve the right to adjust delivery costs on orders over 5 kilograms (kg).